Terms and Conditions 33s55 – Platform Usage Rules

1 Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") govern the use of the platform 33s55, available at https://33s55.best and on the mobile app for Android and iOS. The 33s55 is a Sports Betting and online casino platform built exclusively for the Brazilian market.

By registering on the platform, making a deposit, placing a bet, or accessing any feature of the 33s55, you confirm that you have read and fully accept these Terms. If you do not agree with any part of this document, you must not use the platform.

The 33s55 reserves the right to amend these Terms at any time. When this occurs, you will be notified by email and through an in-platform notification. Continued use of the platform after notification constitutes acceptance of the updated terms.

These Terms should be read together with the Privacy Policy and the specific rules for each promotion available on the Welcome Bonus. In the event of any conflict between documents, these Terms shall prevail.

2 Eligibility and Registration Requirements

To create an account on 33s55, you must meet all of the following requirements:

• Be at least 18 years of age verified — 33s55 does not allow the use of the platform by minors under any circumstances;
• Be a resident of Brazil and hold a valid CPF active with the Receita Federal;
• Provide accurate, complete, and up-to-date information at the time of registration;
• Not be temporarily or permanently banned from any service of 33s55;
• Not to use your account for the benefit of third parties or for professional arbitrage or odds exploitation purposes.

Each individual may hold one account only at 33s55. Creating multiple accounts using different details or through third parties is strictly prohibited and will result in the immediate blocking of all accounts involved, with no refund of bonus balances.

3 Your 33s55 Account

You are solely responsible for keeping your login credentials confidential — including your username, password, and any two-factor authentication codes. The 33s55 is not responsible for unauthorized access resulting from the sharing or mishandling of your login credentials.

If you suspect unauthorized access to your account, contact our 24/7 support immediately via the platform chat. The 33s55 may temporarily block the account while the situation is under investigation.

The 33s55 maintains two separate balances visible in your account:

• Real balance: deposited money or winnings from bets, available for withdrawal at any time;
• Bonus balance: promotional credits tied to rollover requirements, not directly withdrawable until those requirements are met.

The 33s55 reserves the right to suspend or close accounts that show signs of fraudulent activity, violations of these Terms, or behavior that compromises the integrity of the platform. In such cases, any available real-money balance will be returned following an internal audit.

4 Deposits

The 33s55 accepts the following deposit methods for Brazilian players:

• Pix: instant processing, 24 hours a day, 7 days a week, with no deposit fee;
• Boleto bancário: credited within up to 3 business hours on working days;
• Credit or debit card: Visa, Mastercard, Elo, and Hipercard, with immediate processing;
• PicPay and Mercado Pago: digital wallets with balance credited immediately;
• TED transfer: accepted via Nubank, Itaú, Bradesco, Banco do Brasil, and other participating institutions.

The minimum deposit is R$ 20.00. There is no maximum deposit amount, but deposits over R$ 10,000.00 per transaction may be subject to additional verification by our compliance team.

The 33s55 does not charge deposit fees. Any fees charged by the user's bank or digital wallet are the sole responsibility of the account holder.

5 Withdrawals

The primary withdrawal method at 33s55 is Pix, processed within 5 minutes of the request, any day of the week, including weekends and national holidays. The minimum withdrawal amount is R$ 30.00.

Daily withdrawal limits vary according to your VIP Program tier:

• Standard and Bronze accounts: up to R$ 5,000.00 per day;
• Silver Level: up to R$ 10,000.00 per day;
• Gold Level: up to R$ 20,000.00 per day;
• Platinum level: up to R$ 30,000.00 per day;
• Diamond level: up to R$ 50,000.00 per day.

To make your first withdrawal, your account must have completed identity verification (KYC). This is a one-time process, approved within up to 24 business hours after documents are submitted. Withdrawals must be made to the same bank account or Pix key used for the deposit, linked to the account holder's CPF at 33s55.

Bonus balance cannot be withdrawn directly. Only the profit generated after the rollover requirement is met is transferred to your real balance and released for withdrawal.

6 Bonuses and Promotions

The 33s55 offers a wide range of promotions for new and active players, including a 100% welcome bonus up to R$ 500.00, weekly reloads, free bets, and cashback through the VIP Program. Each promotion has its own specific rules, available on the respective promotion page or in the offer communication.

The following general rules apply to all bonuses offered by 33s55, unless otherwise stated in the specific promotion's terms:

• Bonuses are valid only for verified account holders aged 18 and over;
• Each promotion may be redeemed once per person, CPF, email address, phone number, IP address, or device;
• Bonus balance must be used within the specified validity period — failure to do so will result in automatic cancellation of the bonus balance;
• Bets placed with bonus balance that are cancelled, refunded, or voided for any reason do not count toward the rollover;
• The 33s55 reserves the right to cancel bonuses at any time if abuse, fraud, or use inconsistent with these Terms is suspected;
• Bonuses have no monetary value and cannot be transferred between accounts.

The rollover on the sports welcome bonus is 10x on the bonus amount, with minimum odds of 1.50. The casino bonus has a rollover of 15x. The deadline to fulfill both is 30 calendar days from activation.

7 General Betting Rules

All bets placed on 33s55 are binding once the system confirms acceptance. The wagered amount is immediately deducted from your available balance. The following general rules apply:

• The minimum bet is R$ 2.00 per event;
• The maximum stake per bet varies by event, sport, and market — the limit is displayed before confirmation;
• Bets placed after an event has started are considered live bets and are subject to the odds in effect at the time of system acceptance;
• In the event of a technical tie with no specific odds for that outcome, the bet on the team involved in the draw is refunded at the original stake;
• Events postponed by more than 36 hours have their bets cancelled and the amounts returned to the real balance;
• Events suspended and resumed on the same date keep their bets active, except in cases where the 33s55 determines cancellation on integrity grounds.

In accumulator bets (parlays), if one event is voided, it is removed from the accumulator and the bet remains valid with the odds recalculated based on the remaining selections. If only one selection remains, the bet is treated as a single.

8 Live Casino, Slots & Crash Games

The casino at 33s55 includes live blackjack, roulette, baccarat, live poker, slots, and crash games. Each category operates with certified random number generator (RNG) systems or, in the case of the live casino, with real dealers streamed in real time.

The specific rules for each game are available inside the table or slot before the round begins. The 33s55 is not responsible for discrepancies between the amount wagered and the result displayed in cases of technical failure on the user's device — in such cases, the result recorded on our server prevails.

• The minimum bet at live tables starts at R$ 5.00;
• Exclusive VIP tables have higher buy-in limits, available from the Platinum tier onward;
• Casino sessions interrupted by a connection drop are resumed from the saved state on the 33s55;
• Crash games have their outcome determined by the server at the moment of the crash — any attempt to cash out after the crash is not accepted.

9 Conduct and Permitted Use

By using 33s55, you agree not to engage in any of the following conduct:

• Creating multiple accounts to exploit bonuses or gain any other undue advantage;
• Use of software, bots, scripts, or automation to interact with the platform in a non-human manner;
• Coordinated bets placed across different accounts to cover all possible outcomes and capture bonuses;
• Any form of money laundering, financial fraud, or use of the platform for unlawful purposes;
• Accessing another person's account without authorization;
• Providing false information during registration or identity verification;
• Attempting to hack, overload, or compromise the technical infrastructure of the 33s55.

Any breach of these rules will result in immediate account closure and forfeiture of any bonus balance. The real balance may be frozen pending an internal investigation and, if fraud is confirmed, may be confiscated pursuant to applicable law.

10 Limitation of Liability

The 33s55 is not responsible for:

• Financial losses resulting from bets placed freely by the user;
• Temporary service interruptions caused by scheduled maintenance or technical incidents beyond the platform's control;
• Internet connection failures on the user's end that result in unconfirmed bets;
• Arbitration or sports regulatory decisions that change the outcome of events on which bets were placed.

The maximum liability of 33s55 under any circumstance is limited to the real balance available in the user's account at the time of the event. The 33s55 is not liable for indirect damages, moral damages, or lost profits arising from the use of the platform.

11 Privacy and Data Protection

The processing of your personal data by 33s55 strictly complies with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected is used exclusively for registration, account security, identity verification, payment processing, and personalization of the platform experience.

The 33s55 does not sell, rent, or share your data with third parties without your express consent, except where required by law or by order of competent authorities. To exercise your rights of access, correction, portability, or deletion of your data, please contact us at suporte@33s55.best.

For full details on how your data is collected and processed, please visit our Privacy Policy.

12 Responsible Gambling

The 33s55 believes that betting is a form of entertainment and should be treated as such. We are committed to providing tools that help our users stay in control of their gambling habits.

The responsible gambling tools available on the platform include:

• Deposit limit: set a maximum daily, weekly, or monthly deposit limit directly in your account dashboard;
• Account pause: temporarily lock your account for 24 hours, 7 days, or 30 days;
• Self-exclusion: permanently close your account at any time by contacting support;
• Bet history: access your full deposit, bet, and withdrawal history to monitor your gambling behavior.

If you believe that gambling is negatively affecting your life or someone close to you, please reach out to CVV (Centro de Valorização da Vida) by calling 188, available 24 hours a day. For more information about the control tools available on the 33s55, visit our Responsible Gambling.

13 Changes to the Terms and Conditions

The 33s55 reserves the right to amend these Terms at any time. Any material change will be communicated with at least 7 days' notice by email and via an in-platform notification.

Urgent changes required by legal or regulatory obligations, security vulnerabilities, or user protection may take effect immediately, with simultaneous notification.

Continued use of the platform after the effective date of the updated terms constitutes tacit acceptance of the revised Terms. If you do not agree with the changes, you may close your account before the effective date and request a withdrawal of your real balance.

14 Contact & Support Channels

For questions, complaints, or requests related to these Terms or your use of 33s55, please reach out through the following channels:

• Live chat: available 24 hours a day, 7 days a week, directly on the web platform and mobile app;
• Email: suporte@33s55.best — responses within 24 business hours;
• VIP account manager: available via WhatsApp for members at the Gold level or above in the VIP Program.

The 33s55 commits to responding to all requests within the indicated timeframes and handling each case with transparency and respect. To review the full Terms and Conditions and other platform policies, visit the institutional pages available in the site footer.