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Privacy Policy 33s55 – How Your Data Is Protected

33s55 handles your personal data with seriousness and transparency. Here you'll find everything you need to know about what we collect, why we use it, and how we protect every piece of information on your account.

What This Policy Covers

The key topics covered in the 33s55 Privacy Policy — a summary before you read the full document

Data We Collect

What personal information 33s55 collects at registration, during platform use, and when carrying out financial transactions via Pix, boleto, or card.

How We Use Your Data

The legitimate purposes for which 33s55 uses your data: identity verification, payment processing, account security, and experience personalization.

Data Sharing

Who 33s55 may share your information with — exclusively partners required to operate the platform — and what we never do with your personal data.

Security and Encryption

The technical and organizational measures 33s55 uses to protect your data against unauthorized access, including 256-bit SSL and internal access controls.

Your Rights Under the LGPD

How to exercise your rights under the General Data Protection Law: access, correction, portability, deletion, and withdrawal of consent at any time.

Cookies & Tracking

Which cookies 33s55 uses, what they are for, and how you can manage your tracking preferences directly in your browser or mobile device settings.

Last updated: January 2026
LGPD Commitment

33s55 complies with Brazil's General Data Protection Law (Lei nº 13.709/2018 — LGPD). This policy clearly explains how we handle your personal data. If you have any questions, please contact us at suporte@33s55.best.

1 Introduction and Controller Identification

This Privacy Policy describes how the 33s55 collects, uses, stores, and protects the personal data of users who access the website https://33s55.best and the platform's mobile app.

The 33s55 is the controller of the personal data processed under this policy, as defined by the LGPD. This means we are responsible for decisions about how and why your data is processed, and for implementing the security measures described in this document.

By creating an account, making a deposit via Pix, or accessing any feature on the platform, you confirm that you have read and agree to this Privacy Policy. We recommend reviewing it periodically, as it may be updated to reflect changes in legislation or the practices of the 33s55.

This policy should be read together with the Terms and Conditions of 33s55, which govern the general use of the platform.

2 Personal Data We Collect

The 33s55 collects personal data in the following situations and categories:

Data you provide directly when registering:

  • Full name, date of birth, CPF, and email address;
  • Mobile phone number and full residential address including ZIP code;
  • Government-issued ID information (RG or CNH) for KYC verification;
  • Selfie with document in cases where full identity verification is required;
  • Banking details or Pix key for withdrawal processing.

Data automatically generated by your use of the platform:

  • IP address, device type, operating system, and browser used;
  • Betting history, deposits, and withdrawals made on the 33s55;
  • Preferences for sports and casino categories, such as football, MMA/UFC, live blackjack, and slots;
  • Date, time, and duration of sessions on the platform;
  • Interaction logs from customer support chat.

Data received from third parties:

  • Identity verification information provided by credit bureaus or CPF validation services;
  • Data from payment processors used to confirm transactions via Pix, boleto bancário, PicPay, Mercado Pago, and cards.

Sensitive data: 33s55 does not collect sensitive data such as racial origin, religious belief, political opinion, or genetic and biometric data, except where strictly required to meet a legal obligation — such as identity verification mandated by betting regulations.

3 How We Use Your Data

The 33s55 uses your personal data exclusively for the following legitimate purposes:

  • Account creation and management: set up your profile, verify your identity (KYC), authenticate your logins, and keep your account information up to date;
  • Financial transaction processing: process deposits via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED bank transfer, as well as execute withdrawals to the account holder's bank account;
  • Provision of Sports Betting and casino services: accept bets, calculate results, settle winnings, and provide access to the live casino, slots, and crash games;
  • Fraud prevention and security: detect suspicious behavior, multiple accounts, bonus abuse, and any activity that violates the Terms and Conditions of the 33s55;
  • Legal and regulatory compliance: comply with obligations imposed by Brazilian legislation, including the LGPD, anti-money laundering regulations, and sports betting industry rules;
  • Customer support: answer your questions and requests via chat, email, or WhatsApp (for VIP members of the 33s55);
  • Experience personalization: suggest relevant promotions based on your betting profile, such as offers related to Brasileirão, Libertadores, or UFC based on your betting history;
  • Marketing communications: send notifications about promotions, bonuses, and platform updates — only if you have not opted out of such communications.

4 Legal Basis for Data Processing

The 33s55 processes your personal data based on the following legal grounds set out in the LGPD:

  • Contract performance (art. 7, V): processing is necessary to perform the contract entered into when you accept the Terms and Conditions — including account creation, bet processing, and withdrawals;
  • Compliance with a legal obligation (art. 7, II): to comply with requirements from regulatory bodies, tax legislation, anti-money laundering rules, and sports betting industry regulations in Brazil;
  • Legitimate interest (art. 7, IX): for fraud prevention, platform security, and behavioral analysis to improve the services of 33s55;
  • Consent (art. 7, I): for sending marketing communications and personalizing offers — you may revoke this consent at any time through your account dashboard or by emailing suporte@33s55.best.

5 Data Sharing with Third Parties

The 33s55 does not sell, rent, or trade your personal data with third parties. Sharing occurs exclusively in the following situations, all of which are necessary for the platform to operate:

  • Payment processors: to process deposits and withdrawals via Pix, boleto bancário, PicPay, Mercado Pago, card, and TED — data shared is limited to what is strictly necessary to complete the transaction;
  • Identity verification services (KYC): partners specializing in CPF validation, document verification, and fraud prevention, contracted by the 33s55 to meet regulatory requirements;
  • Technology infrastructure providers: cloud hosting, cybersecurity, and platform maintenance services — all subject to confidentiality and data protection agreements;
  • Public authorities: when required by law, court order, or request from competent regulatory authorities in Brazil — the 33s55 only provides data after a legal review of the request.

All third-party vendors with access to personal data are contractually required to handle that information in compliance with the LGPD and the security standards of the 33s55.

What we never do: 33s55 never shares your data with third-party marketing companies, prospecting lists, or any entity not listed above. Be wary of any contact claiming to have obtained your data from 33s55 for purposes unrelated to your account.

6 Data Retention and Deletion

The 33s55 retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations. The criteria used to determine retention periods are:

  • Registration and KYC data: kept for the full duration of the active account and for at least 5 years after closure, in accordance with anti-money laundering requirements;
  • Financial transaction history: retained for 5 years for tax and regulatory purposes, in accordance with Brazilian tax legislation;
  • Betting history: retained for 3 years for internal audit and dispute resolution purposes;
  • Marketing and preference data: deleted immediately upon consent withdrawal or account closure, whichever comes first;
  • Security logs: retained for 12 months for fraud detection and investigation purposes.

After the applicable retention period, data is anonymized or securely and irreversibly deleted from the systems of the 33s55.

7 Data Security & Protection

The 33s55 adopts a robust set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:

  • 256-bit SSL encryption in all communications between your device and the servers of the 33s55 — identified by the padlock in the browser address bar;
  • Encryption at rest for sensitive data stored in the database, including identity documents and banking information;
  • Least-privilege access control — only employees who need the data to perform their duties have access, and every access is recorded in a log;
  • Two-factor authentication (2FA) available for all user accounts and mandatory for accounts with high transaction volumes;
  • Continuous monitoring of unauthorized access attempts, anomalous behavior, and potential platform vulnerabilities;
  • Regular penetration testing conducted by external teams specialized in cybersecurity.

In the event of a security incident that may affect your data, the 33s55 will notify affected users and the National Data Protection Authority (ANPD) within the timeframes set by the LGPD, providing details about the nature of the incident and the measures taken.

8 Cookies and Tracking Technologies

The 33s55 uses cookies and similar technologies to enhance your experience on the platform. We understand you may not want all cookies — that's why we explain each category:

  • Strictly necessary cookies: essential for the platform to function — they keep your session active, secure the login process, and handle transactions. They cannot be disabled without affecting your use of the 33s55;
  • Performance and analytics cookies: collect anonymous data about how users navigate the platform so we can identify and fix technical issues. They do not identify you personally;
  • Functionality cookies: remember your preferences, such as language, favorite category, and interface settings, to personalize your experience on the 33s55;
  • Personalization cookies: used to present promotions and content relevant to your betting profile — for example, a special offer for the Brasileirão round if you regularly bet on football.

You can manage your cookie preferences directly in your browser settings or, on mobile, in the app settings. Please note that disabling certain cookies may affect platform functionality.

9 Minors

The 33s55 is a platform intended exclusively for individuals aged 18 and over. We do not intentionally collect personal data from anyone under 18.

If we identify that an account was created by a minor, we will immediately close the account, delete the data collected, and refund any real BRL balance deposited, following identity verification of the legal guardian.

If you are a parent or guardian and believe a minor may have created an account on the 33s55, please contact us immediately at suporte@33s55.best or via the 24/7 chat on the platform.

10 Your Rights as a Data Subject (LGPD)

Brazil's General Data Protection Law grants you, as a data subject, the following rights regarding the information processed by the 33s55:

  • Access: request confirmation that 33s55 processes your data and obtain a copy of the information we hold about you;
  • Correction: request the update or correction of any incomplete, inaccurate, or outdated information in your account;
  • Anonymization or erasure: request the anonymization or deletion of unnecessary data or data processed in breach of the LGPD;
  • Portability: receive your data in a structured format for transfer to another controller, in accordance with ANPD regulations;
  • Consent withdrawal: withdraw consent for marketing communications at any time, without affecting your access to the platform;
  • Objection: object to data processing based on legitimate interest that you consider inappropriate;
  • Information on data sharing: find out which third parties the 33s55 shared your data.

To exercise any of these rights, please contact us at suporte@33s55.best with the subject line "LGPD Rights" and the type of request. The 33s55 will respond within 15 business days. In some cases, we may request additional identity verification before processing your request.

If you believe that the 33s55 violated the LGPD in processing your data, you have the right to file a complaint with the National Data Protection Authority (ANPD) through the gov.br portal.

11 International Data Transfer

To operate the platform safely and at a high standard, the 33s55 may use technology infrastructure services hosted outside Brazil — such as cloud servers and data processing systems. In these cases, we ensure that any international transfer takes place only to countries or organizations that provide an adequate level of data protection, or under contractual clauses that uphold the same standards required by the LGPD.

No international data transfers are made for the purpose of commercial sharing, sale, or use for the benefit of third parties. Data remains under the control of the 33s55 and subject to this Privacy Policy regardless of where they are stored.

12 Changes to this Privacy Policy

The 33s55 may update this Privacy Policy periodically to reflect changes in our practices, applicable law, or platform features. Any significant change will be communicated via your registered email and through an in-platform notification at least 7 days in advance.

The "Last updated" date at the top of this page indicates when the current version came into effect. We recommend checking this page periodically to stay informed about how we handle your data. Continued use of the platform after any notified changes constitutes acceptance of the updated policy.

13 Contact, DPO & Privacy Channel

For any questions, requests, or complaints related to the processing of your personal data by the 33s55, contact our Data Protection Officer (DPO):

  • Email: suporte@33s55.best — with the subject line "Privacy" or "LGPD Rights";
  • Live chat: available 24 hours a day, 7 days a week directly on the platform and in the mobile app;
  • Response timeframe: up to 15 business days for LGPD rights requests; up to 24 business hours for general privacy inquiries.

The 33s55 takes every request seriously and is committed to responding clearly, without unnecessary legal jargon. If your question is about how a specific piece of data is used or about an incident related to your account, our compliance team will be involved in the response to ensure accuracy.

Your LGPD Rights at 33s55

The law gives you full control over your personal data — here's how to exercise each right

Right of Access

Request a copy of all personal data 33s55 holds about you. We respond within 15 business days with a complete listing.

Right to Correction

Found an error in your registration? Request a correction at any time through your account panel or via 33s55 support.

Right to Erasure

Request the deletion of unnecessary data or data processed without a legal basis. 33s55 will delete it in accordance with applicable legal timeframes.

Right to Data Portability

Receive your data in a structured format for transfer to another service, in accordance with ANPD regulations.

Consent Withdrawal

Unsubscribe from marketing communications at any time through your account dashboard or by emailing 33s55.

Right to Information

Find out which partners 33s55 has shared your data with and why, whenever you request it.

To exercise any of your rights, send an email to suporte@33s55.best with the subject line "LGPD Rights".

Data Processing Summary at 33s55

The main data collected, their purposes, and the applicable retention periods

Data Type Main Purpose Legal Basis Retention
Full name, CPF, date of birth Registration and identity verification Contract performance 5 years after account closure
Email address and mobile number Communication and authentication Contract performance 5 years after account closure
Identity documents (KYC) Mandatory regulatory verification Legal obligation 5 years after account closure
Bank details and Pix key Withdrawal processing Contract performance 5 years (fiscal)
Betting history Prize settlement and auditing Contract performance 3 years
Financial transaction history Compliance and oversight Legal obligation 5 years
IP address, device, and session logs Security and fraud prevention Legitimate interest 12 months
Gaming and browsing preferences Offer personalization Consent Until revocation
Support chat logs Service quality Legitimate interest 12 months

* Retention periods may be extended by court or regulatory order. 33s55 will notify the data subject in the event of any such extension.

Privacy Frequently Asked Questions

Common questions from 33s55 users about how their personal data is handled

No. 33s55 never sells, rents, or trades your personal data with third parties for marketing or any other commercial purpose. Data sharing occurs exclusively with partners that operate directly to enable the platform's services — such as payment processors and KYC providers — and only with the data strictly necessary for each operation. All such partners are contractually required to comply with the LGPD.

Yes. You may request account closure and deletion of your data at any time by emailing suporte@33s55.best. However, some data must be retained for legally defined periods — such as financial transaction history for 5 years for tax purposes, and KYC data for 5 years in accordance with anti-money laundering regulations. Data not subject to a legal retention obligation will be deleted within 30 calendar days of the request. Any real balance available in the account will be returned via Pix before closure.

Your banking details and Pix key are encrypted with 256-bit SSL during transmission and stored with additional encryption at rest on 33s55 servers. Internal access to this information is restricted to a minimum number of employees in the finance team and is recorded in an auditable log. We never display your full bank account number or Pix key in the interface — only the last digits for confirmation. Under no circumstances will our support agents ask for your password or full payment details via chat.

Yes, 33s55 analyzes betting behavior patterns based on legitimate interest for two main purposes: fraud prevention and bonus abuse detection, and the personalization of relevant offers for your profile. For example, if you frequently bet on the Brasileirão, we may send you a notification about a special offer for the upcoming weekend round. You can opt out of personalized communications at any time through your account dashboard. Behavioral analysis for fraud prevention cannot be disabled, as it is essential to maintaining the integrity of the platform.

In the event of a security incident that may have affected personal data, 33s55 will follow the protocol set out under the LGPD: notifying the ANPD within the regulatory deadline and directly informing the affected users by email, describing the nature of the incident, the data potentially involved, and the immediate steps taken. We will recommend preventive actions you should take, such as changing your password. 33s55 conducts regular security testing specifically to minimize the likelihood of incidents, but should one occur, we act with full transparency.
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Your Data Secure, Your Bet with Confidence

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Contact the 33s55 Data Protection Officer (DPO)

To exercise your LGPD rights — access, correction, portability, or deletion of data — contact us at suporte@33s55.best with the subject line "LGPD Rights". We respond within 15 business days. You may also file a complaint directly with the National Data Protection Authority (ANPD) if you believe your rights have not been respected. For more details on using the platform, visit the Terms and Conditions.

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